Supporting Medical Communication for Older Patients with a Shared Touch-Screen Computer
Anne Marie Piper and James D. Hollan
Increasingly health care facilities are adopting electronic medical record sytems and installing computer workstations in patient exam rooms. The introduction of computer workstations into the medical interview process makes it important to consider the impact of such technology on older patients as well as new types of interfaces that may better suit the needs of older adults. While many older adults are comfortable with a traditional computer workstation with a keyboard and mouse, this article explores how a large horizontal touch screen (i.e., a surface computer) may suit the needs of older patients and facilitates the doctor-patient interview process.